Since we distribute Taskheat in the App Store and Mac App Store, we do not process payments directly. Apple does it on our behalf, and only Apple has access to the purchase information associated with your Apple ID. App Store doesn't share that data with developers due to privacy concerns. As a result, we cannot issue refunds ourselves.
If you have purchased the Full Version of Taskheat, and you're not satisfied with it, you can request a refund from the App Store. Please use these instructions to submit your refund request to Apple:
Apple makes the final decision about whether to make a refund or not.